Privacy Policy

Last Updated: March 14, 2026

ABC Printing Inc. ("ABC Printing," "Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your personal information when you visit goabcprint.com (the "Site"), use our services, place orders, submit quote requests, upload files, create an account, or otherwise interact with us (collectively, the "Services").

By using the Site or Services, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Service. If you do not agree with the practices described in this policy, please do not use the Site or Services.

1. Information We Collect

We collect information in several ways, depending on how you interact with the Site and Services.

1.1 Information You Provide Directly

1.2 Information Collected Automatically

When you visit the Site, we automatically collect certain technical and usage information, including:

• Device and Browser Information: IP address, browser type and version, operating system, device type, screen resolution, and language preferences.
• Usage Data: Pages viewed, links clicked, time spent on pages, referring URL, cart activity, and navigation patterns.
• Log Data: Server logs recording access times, page requests, error logs, and HTTP status codes.

1.3 Information from Third-Party Services

If you register or sign in using a third-party OAuth provider (currently Google or X), we receive limited profile information from that provider, which may include your name, email address, and profile identifier. We do not receive or store your password for those services. The information shared is governed by the privacy settings of your account with that provider.

1.4 Cookies and Similar Technologies

We use cookies, localStorage, and similar technologies to operate the Site and improve your experience. See Section 6 for details.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Order Fulfillment and Service Delivery

• Processing, producing, and delivering your print orders.
• Processing payments and issuing receipts or refunds.
• Reviewing and responding to quote requests.
• Storing and processing uploaded artwork files necessary to fulfill your orders.
• Communicating with you about your orders, quotes, proofs, and account activity.
• Providing customer support and resolving issues.

2.2 Account Management

• Creating, maintaining, and authenticating your account.
• Enabling you to view order history, manage your profile, and access account features.

2.3 Site Operations and Improvement

• Operating, maintaining, and improving the Site and Services.
• Analyzing usage patterns and trends to enhance functionality and user experience.
• Diagnosing technical problems and monitoring site performance.

2.4 Security and Fraud Prevention

• Detecting, preventing, and responding to fraud, unauthorized access, and other security threats.
• Enforcing our Terms of Service and protecting the rights and safety of our users and business.
• Rate-limiting API requests to prevent abuse.

2.5 Communications

• Sending transactional emails related to orders, quotes, account activity, and service updates (e.g., order confirmations, ready-for-pickup notifications, quoted price notifications).
• Sending promotional or marketing communications about our products and services, where you have consented or where permitted by law. You may opt out at any time.

2.6 Legal Compliance

• Complying with applicable laws, regulations, legal processes, and government requests.
• Establishing, exercising, or defending legal claims.

3. How We Share Your Information

We do not sell your personal information. We share your information only as described below:

3.1 Service Providers and Processors

We share information with third-party service providers who perform services on our behalf, subject to contractual obligations to protect your information. These providers include:

3.2 Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

3.3 Business Transfers

If ABC Printing Inc. is involved in a merger, acquisition, asset sale, or bankruptcy, your personal information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

3.4 With Your Consent

We may share your information for other purposes with your express consent.

4. Payment Information

All payment transactions are processed by Stripe, our PCI DSS Level 1 certified payment processor. When you enter your payment card information at checkout, that data is transmitted directly to Stripe's servers using industry-standard TLS encryption. ABC Printing does not receive, process, or store your full credit card number, expiration date, or CVV code. We receive only a confirmation of the transaction, a truncated card identifier (e.g., last four digits), and the transaction amount. For details on how Stripe handles your payment data, please refer to Stripe's Privacy Policy.

5. Customer Content and Uploaded Files

When you upload artwork, images, documents, or other files to the Site in connection with an order or quote request, those files are stored on our servers (hosted by Supabase). We use your uploaded files solely to fulfill your order, respond to your quote request, and provide the Services. We do not use your Customer Content for any purpose unrelated to your order or our business operations.

Files uploaded during the ordering process are initially stored in a temporary storage area. Upon successful payment, files are moved to persistent storage associated with your order. Files associated with abandoned or unpaid sessions may be automatically deleted after 30 days. Files associated with completed orders are retained as described in Section 7. You are responsible for maintaining your own backup copies of all original files.

6. Cookies and Tracking Technologies

6.1 What We Use

6.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, delete existing cookies, or alert you when a cookie is being set. Please note that disabling cookies may impair certain features of the Site, including the shopping cart, authentication, and checkout functionality.

6.3 Do Not Track

Some browsers transmit "Do Not Track" (DNT) signals. There is currently no industry standard for how websites should respond to DNT signals, and we do not currently respond to DNT signals. We will update this policy if a standard is established.

7. Data Retention

We retain your personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including:

• Account information: Retained for as long as your account is active. If your account is inactive for an extended period (12 months or more), we may contact you before deleting account data.
• Order records: Retained for at least 7 years for tax, accounting, and legal compliance purposes.
• Quote records: Retained for at least 3 years after the quote is closed (approved, rejected, or expired).
• Uploaded files: Files associated with completed orders are retained for up to 12 months after order completion to facilitate reprints and customer service. Files may be deleted after this period. Temporary files from abandoned sessions are deleted after 30 days.
• Usage and log data: Generally retained for up to 24 months for analytics and security purposes.
• Payment data: We do not retain payment card data. Transaction records (amounts, dates, confirmation IDs) are retained with order records.

When personal information is no longer needed, we will delete or anonymize it in a manner designed to prevent unauthorized access or use.

8. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your browser and the Site.
• Secure API authentication for all server-side operations.
• Rate limiting on sensitive endpoints to prevent brute-force attacks and abuse.
• Input validation and sanitization to prevent injection attacks.
• Access controls limiting employee and system access to personal data on a need-to-know basis.
• Security headers (X-Content-Type-Options, X-Frame-Options, X-XSS-Protection, Referrer-Policy) on all pages.

While we take security seriously and employ industry-standard practices, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot guarantee absolute security, and you use the Site at your own risk.

9. Your Rights and Choices

9.1 General Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information. You can update certain account information directly through your account settings.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Portability: Request a copy of your personal information in a commonly used, machine-readable format.
• Objection: Object to certain processing of your personal information.
• Opt-Out of Marketing: Unsubscribe from promotional emails at any time using the unsubscribe link in any marketing email or by contacting us.

To exercise any of these rights, contact us at danny@abcprintinginc.com. We will respond to verified requests within 30 days, or within the timeframe required by applicable law. We may ask you to verify your identity before processing a request.

9.2 California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purpose for collection, and the categories of third parties with whom it was shared.
• Right to Delete: You may request that we delete your personal information, subject to exceptions provided by law (such as completing a transaction, legal compliance, or security purposes).
• Right to Correct: You may request correction of inaccurate personal information.
• Right to Opt-Out of Sale or Sharing: We do not sell your personal information to third parties. We do not share your personal information for cross-context behavioral advertising.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To submit a request, email danny@abcprintinginc.com with the subject line "California Privacy Request" or call us at (408) 263-1118. We will verify your identity using information associated with your account. You may also designate an authorized agent to submit a request on your behalf.

In the preceding 12 months, we have collected the following categories of personal information as defined by the CCPA: identifiers (name, email, phone, IP address); commercial information (order history, products purchased); internet or electronic network activity (browsing history, Site interactions); and customer content (uploaded files). We collect this information for the business purposes described in Section 2 of this policy.

9.3 Other State Privacy Laws

If you reside in a state with applicable consumer privacy legislation (such as Virginia, Colorado, Connecticut, Utah, or other states that have enacted privacy laws), you may have similar rights to access, correct, delete, and port your data, as well as the right to opt out of certain data processing. To exercise these rights, contact us using the information in Section 13.

10. Children's Privacy

The Site and Services are not directed to children under the age of 16 and are intended for use by adults and businesses. We do not knowingly collect personal information from children under 16. If we learn that we have inadvertently collected personal information from a child under 16, we will take prompt steps to delete that information. If you believe a child under 16 has provided personal information to us, please contact us immediately at danny@abcprintinginc.com.

11. International Data Transfers

ABC Printing is based in the United States. If you access the Site from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence. By using the Site, you consent to the transfer of your information to the United States. Our service providers (including Stripe, Supabase, Vercel, and others) may process data in various locations; please refer to their respective privacy policies for details on their data processing locations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the "Last Updated" date at the top of this page. If we make material changes that significantly affect how we handle your personal information, we will provide prominent notice on the Site or send you an email notification at your registered email address before the changes take effect. Your continued use of the Site after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: